Privacy Policy

Your privacy is our priority. In order to keep our customers well informed, we gather information from you and use it in an efficient way, safeguarding your privacy. By accessing the services provided by www.mycupofdecor.com, you agree to the collection and use of your data by ‘My Cup of Décor’ in the manner provided in this Privacy Policy. Please read the privacy policy carefully.

PRIVACY POLICY

SECTION 1 - CONSENT

1. By using this website, you declare and agree that you have the full power and authority to make and enter into a transaction with ‘My Cup of Décor’, and that you are over 18 years of age and are legally competent to enter into an agreement.

2. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, we imply that you consent to our collecting it and using it for that specific reason only.

3. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

4. How can you withdraw your consent? - If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at hello@mycupofdecor.com.

 

SECTION 2 - INFORMATION WE COLLECT

1. Your contact details; i.e., name, e-mail address, phone number, and shipping address

2. Your Website account username and password

3. Your previous orders and transaction information including product and service pricing details, date of purchase, and payment history

4. Your session log information on the Website such as navigation details within the Website, IP address, browser type, browser language, operating system, and source of traffic

5. E-mail, WhatsApp communication by you directly with the Website or ‘My Cup of Décor’ including but not limited to product or service enquiries, delivery details, disputes, etc.

 

SECTION 3 – DISCLOSURE OF INFORMATION

All the above listed information enables us to: 1) process your order; and/or 2) understand your behaviour and preferences such that we can deliver the best customer service and experience. We may also use this information for marketing purposes including but not limited to informing you about deals, offers, new launches, relevant blogs, order status, etc.

We will use your information, if required, in legal disputes or other legal processes in order to comply with any statutory or regulatory requirement and in cases of troubleshooting problems, detecting and protecting against error, fraud and other criminal or illegal activity, to collect dues/fees owed, enforce our Terms, prevent abuse of ‘My Cup of Decor’s products and services, and prevent violation of the rights of third-parties, other users, or the general public.

 

SECTION 4 - INFORMATION WE DO NOT COLLECT

‘My Cup of Décor’ does not hold or save your transactions or banking details including but not limited to debit/credit card number, cardholder name, expiration date, and CVV or other information required for internet banking or other payment instruments. 

 

SECTION 5 - THIRD PARTY SERVICES

1. This website may contain links which may lead you to other third party websites.  Please note that once you leave our website you will be subjected to the Privacy Policy of the other website and this Privacy Policy will no longer apply.

2. Our payment gateway service provider is “CCAvenue” and they will collect, use and disclose your information to the extent necessary to allow them to perform the services they provide us. CCAvenue ensures the highest standards of safety and security for your information and have their own privacy policies in respect to the information they collect. 

3. Our store is hosted on GoDaddy Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

4. We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.  

 

SECTION 6 – COOKIES

Cookies are small files of data stored on your computer which enable us to know your preferences and customize the Website as per your preferences to offer you a more personalized experience. You can at any point set your computer browser to notify you when you are sent a cookie, and you can decide whether or not to accept it.

 

SECTION 7 – CHANGES TO THIS PRIVACY POLICY

Our Privacy Policy is reviewed from time to time, and we may make periodic changes to the policy. ‘My Cup of Décor’ reserves the right, in our sole discretion, to change, modify, add or delete portions of the terms of the privacy policy at any time. These revisions in Privacy Policy will be effective immediately after upon being posted on the website.  To get hold of the latest version, you can periodically review this page. Your continued use of the website after such revisions will constitute your acknowledgement and acceptance of the terms of the revised Privacy Policy.

 

SECTIONS 8 - DISCLAIMER

1. Access to your information lies with ‘My Cup of Décor’ and will be sharable with third-parties who are working for/with ‘My Cup of Decor’ and/or are involved in delivering the product/service to you. The information provided to the third-parties by us is given on a need-to-know basis only.

2. User-generated content on the Website shared by users including but not limited to reviews, blogs, online chat, instant messages, discussion boards, forums, user testimonials, etc. are not considered personal information and are not subject to the Terms of this privacy policy.

3. We simply use the information we collect to enhance your experience of our Website and our products and services; we do not rent or sell this information to any third-party.

4. Please note that while we will do our best to secure your data, we do not take responsibility of your data while it is being transmitted to our Website. Once, we have your data on the Website, we have reasonable means in place to safeguard the same.

5. You can opt-out of receiving promotional or marketing communication from us. To remove your contact information from ‘My Cup of Decor’s database, please write to us at hello@mycupofdecor.com