Shipping and Returns Policy
SHIPPING
- We offer ‘Free Shipping’ to all orders above Rs. 2999
- For all other orders below Rs. 2999, courier charges will be charged based on the volumetric weight of the package. Please check your order summary to understand the delivery charges.
- Orders will be dispatched by ‘My Cup of Decor’ in two consignments each week. i.e. 09:00 am every Tuesday & Friday.
- Estimated delivery time varies according to the destination to which you want the order to be shipped. Speed Post takes 7 - 10 working days to deliver orders.
- All shipments will be sent via Indian Postal Service unless specifically requested for through other courier carriers.
- All shipment tracking details will be shared with the customer via email once the shipment has been dispatched.
- Currently, we ship nationwide (i.e. within India only & not internationally yet)
RETURNS & EXCHANGES
- We have a No Return / No Exchange Policy.
REPLACEMENTS & REFUNDS
- We only replace items if they are defective or damaged at the time of delivery and not after usage. Replacement is also subject to availability of with us.
- Please send us an email at hello@mycupofdecor.com or call us on +91 9019355233 within 24 hours of receiving the package and We will assess the damage and get back to you with a solution as soon as we can. We will not be able to accept returns if we are informed after 24 hours of delivery.