Shipping and Returns Policy

SHIPPING  

  • We offer ‘Free Shipping’ to all orders above Rs. 2999
  • For all other orders below Rs. 2999, courier charges will be charged based on the volumetric weight of the package. Please check your order summary to understand the delivery charges. 
  • Orders will be dispatched by ‘My Cup of Decor’ in two consignments each week. i.e. 09:00 am every Tuesday & Friday.  
  • Estimated delivery time varies according to the destination to which you want the order to be shipped. Speed Post takes 7 - 10 working days to deliver orders. 
  • All shipments will be sent via Indian Postal Service unless specifically requested for through other courier carriers. 
  • All shipment tracking details will be shared with the customer via email once the shipment has been dispatched.
  • Currently, we ship nationwide (i.e. within India only & not internationally yet) 

RETURNS & EXCHANGES  

  • We have a No Return / No Exchange Policy.

REPLACEMENTS & REFUNDS

  • We only replace items if they are defective or damaged at the time of delivery and not after usage. Replacement is also subject to availability of  with us.
  • Please send us an email at hello@mycupofdecor.com or call us on +91  9019355233 within 24 hours of receiving the package and We will assess the damage and get back to you with a solution as soon as we can. We will not be able to accept returns if we are informed after 24 hours of delivery.